cyclone f3a problems

[marcezini]

hi to all
yestarday i run my new f3a cyclone and cyclon controller for the first time, but i have a big disapoint with this brand , after put the bateries and do the program for the esc i start to acelerate the motor slow, pasing mid trothle all was ok but wen i reach full trhotle the engine stop and teh esc was dead , i look the cyclone brand esc and 4 transistor were blow out , teh esc was a cyclone pilot pro 120amp, i was using 2 bateries in series 5s4p so i have a 10p 5300mha and a pac prop 20x12, i write and e mail to the factory and the y said that i have to wait until sptember to send the esc because the are on holydays, and thats all , my question is that a good customer support ? no info whit tthe engine, no info for the esc , so i don nowk wath to do , i think that is my last time with this company
any off yopu have a sugestion
thanks
marcelo zini
sorry for my english

[F3AFlyer7]

Marcelo,

It depends on how their controller is rated. A lot of times, unless you are using a high voltage type controller, the more cells you use, the less peak voltage the controller can handle. I'm not too knowledgeable about Cyclon esc's, but I would check to make sure you aren't over drawing the controller. You didn't happen to put a wattmeter on your set-up before it blew did you?

Take, for instance, the Castle Creations 80 amp controller (Not the High Voltage version). The more cells you use, the less peak amperage you have. If you are using 6 cells, the peak draw for that controller is 40 amps. This is why the High Voltage line of controllers are so nice, because you don't have any peak current loss all the way to 12 cells.