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Old 03-05-2007, 12:33 AM   #37 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Now slowly back out of the room.
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Old 03-05-2007, 12:44 AM   #38 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Funny thing about all this is the originator of this thread seems to be less offended then the other guys.

Vernon, don't worry about it man. Have the DA boys take a look at it. They'll take care of you 110% and have you in the air in no time.
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Old 03-05-2007, 12:50 AM   #39 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Hostage Negotiation School 3 years . Talk lower in volume and slower. They will have to start listening to what you say.
Hey, with all these posts, I won't be a Newbie for long !

Gotta go to bed. Sleepy. Tucson in the morning. Hey, I 'll save $20.00 not using UPS!

Cheers,
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Old 03-05-2007, 01:05 AM   #40 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Quote: Originally Posted by vernonf
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Hostage Negotiation School 3 years . Talk lower in volume and slower. They will have to start listening to what you say.
Hey, with all these posts, I won't be a Newbie for long !

Gotta go to bed. Sleepy. Tucson in the morning. Hey, I 'll save $20.00 not using UPS!

Cheers,

LOLOL Vernon, you are a good sport dude, and that response made my day!! Welcome to our little home, and forgive us if we were a little jump the gunnish. Glad to see ya jumpin' in head first, and look forward to seein' more of ya.

Take care -- MD
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Old 03-05-2007, 03:17 PM   #41 (permalink)
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Talking Re: Test Bench Break in DA 100 Big Problem

I want to thank all you guys on this website that helped out.

I drove to Desert Aircraft today and the were the BEST !!! I have had good service from a few company's before, But NEVER like the quality and service of DESERT AIRCRAFT. Dave, DA, called me on the phone and said to come on it, they would take care of me. Wow, they took the engine and checked it out, it did overheat. they replaced the rear cylinder and piston assembly. Checked the carb . cleaned reasembled and bench tested it. Runs great !. The part that Blew me away was no cost for the repair. I got the nickle tour. Great , immaculate facility. Professionals all the way. I was out in 1 hour flat! I was a little tongue tied, a little shock at they kindness and generousity. I hope to pass along their business to everyone I see. I will only buy DA products from now on. What a day!
Just thought I would pass this info along as soon as I could.
Thank you all, and Special Thanks, to Dave, and all the DA Staff!
Vern
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Old 03-05-2007, 03:37 PM   #42 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

They have been great to me too. I recently had an experience with them that I have to report.

I have a DA-100 that runs great on the ground but poor in the air, especially in transition and top-end power. I tried every known fix involving the static pressure port and diaphrams... none worked.

I sent it in and they couldn't duplicate it on the test stand... just like me. So... they took the time to bolt it up to one of their planes and go fly it. The problem became immediately apparent to them. They replaced the carb and sent it back to me no charge.

What other company will go through all the hassle of flying your engine to troubleshoot? I'm thinking they must be pretty bored... engines are so good they don't get many back to work on
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Old 03-05-2007, 03:47 PM   #43 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Quote: Originally Posted by vernonf
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I want to thank all you guys on this website that helped out.

I drove to Desert Aircraft today and the were the BEST !!! I have had good service from a few company's before, But NEVER like the quality and service of DESERT AIRCRAFT. Dave, DA, called me on the phone and said to come on it, they would take care of me. Wow, they took the engine and checked it out, it did overheat. they replaced the rear cylinder and piston assembly. Checked the carb . cleaned reasembled and bench tested it. Runs great !. The part that Blew me away was no cost for the repair. I got the nickle tour. Great , immaculate facility. Professionals all the way. I was out in 1 hour flat! I was a little tongue tied, a little shock at they kindness and generousity. I hope to pass along their business to everyone I see. I will only buy DA products from now on. What a day!
Just thought I would pass this info along as soon as I could.
Thank you all, and Special Thanks, to Dave, and all the DA Staff!
Vern
That is some serious Customer Service!!! This is why I will always fly DA!!!!!!!!
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Old 03-05-2007, 05:44 PM   #44 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

i may not post as much as most of ya'll but just in reading this i think some ppl need to go back to a trainer because they are not adult enough to fly the planes they do. i mean this is a hobby and is suppost to be fun and ppl who run off at the mouth just because someone disagrees with them is a black eye to the enjoyment of the fun part of flying. i am not a da person and i am not a big 3d person i just like flying to relax and to spend time with my friends and my family. i have been flying for 22 years and i am not the master of the hobbie, no one is a master they are just good in what the know. but i am not a newbee eather and if i was and i was treated like some ppl are treating this guy i would be asking if i should be doing this stuff... and as far as ppl jumping him for bench testing it i beleave he said and i qoute (((""" they Checked the carb . cleaned reasembled and bench tested it. Runs great !. "") they did the same thing. so instead of jumping down on a person who may not have done it the right way, we as a group of fellow rc'ers need to help and explane in a nice way what the is the proper way to do things are and offer help not a hard time. and make the sport of flying fun not a chour........
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Old 03-05-2007, 05:57 PM   #45 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Vern - good on you and DA for helping you out!

I have had Unbelievable service from DA and also from F.P.E - totally gone out of their way outstanding service. I have had really good service from RCS and Horizon too.

Really I think most of the RC engine manufacturers are good and we are all lucky.

But no doubt DA is the stand out - they really go above and beyond.
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Old 03-05-2007, 07:07 PM   #46 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Vern, glad it all worked out. Dave and everyone at DA are first class. Hell they even pulled a friend of mines engine apart at Nall while it was on the plane and replaced a cylinder for him on the spot !! When I noticed how close you were to them the personal visit only made sence. Welcome to the giants !!! Let us know how the maiden goes on the 35% carden !!!
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Old 03-05-2007, 07:55 PM   #47 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Verne, I am very happy to see that you got your engine repaired and running. I will only run DA in my larger aircraft for the same reason as you. Welcome to the Giants.

Now for the few jumpy guys. Just remember, God gave us two ears and one mouth for a reason. Do the math.

Mike Darr
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Old 03-05-2007, 09:26 PM   #48 (permalink)
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Default Re: Test Bench Break in DA 100 Big Problem

Good ending, lessons learned and a lifetime customer made.... everybody wins.
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