Customer Service & Great People

[Rcflyin2]

Fellow ~FG Members:
As busy as we all seems to be in 2008, I have to stop in a make a post and let everyone know!!

Scott and the Crew @ DawgHouseRc are Top notch Super BAd Ass!!.
Cant say how helpfull they have been answering questions and taking the extra time to care for customers. Even when we just pop in from 6 hours away. HEHE

YouTube - Composite Arf Extra 2x2

Thanks to DawgHouseRc ,

[50%plane]

Welcome dude!

The internet is an interesting tool. One wrong move, and a manufacturer can have a lynch mob after it. Recently another company has made more than one wrong move, and is feeling it. It's great to see a positive post about a company! Thanks!

50%

p.s. Great video!

[zoomer260]

Hey, I can post about Dawghouse's Customer Service. Great !

[McCartyCFII]

Nick I started to get a little Mad that you guys went flying and did not call me. Then I noticed the corn LOL. I now think the entire Taylorville club has made its way over to Dawghouse. Thanks for letting us invade your space Dawg.

[vsnap]

Always,,,,Welcome....Nobody even hit the fridge on your trip and it went well...
The shop is the only reason (besides building new planes) we are into this, I always say people are welcome to stop, stay, work on things or just play around. That is why I am into this hobby and always will be.
Glad you got back safely, stop in anytime.
Scott

[vsnap]

The video is great, now lets see the new one do that.....

[Black Bird]

I would like to throw my quarter into the pond. Scott is very patient with my mediocre questions and concerns. Very impartial and honest. I look forward to further transactions with Scott at Dawghouse.

[Black Bird]

	Quote: Originally Posted by Rcflyin2
	YouTube - Composite Arf Extra 2x2 Thanks to DawgHouseRc ,

Nice video showing the vertical performance of the TOC. I wonder what you AUW was. I would like to impart one piece of advice if I may. Your approaches to landing were excellent. Unfortunately on short final, as the plane is descending to the ground, you pulled up stoping the descent rate, airspeed decreases, putting you Composite into a stall to landing. Sink rate is what destroys landing gear. Extras do not know how to flare. Keep the power in until the run way is made, reduce throttle to Minimum control Speed, once in ground affect, chop the throttle. As the extra decreases airspeed and lift while in ground affect, Ailerons into the wind, hold up-elevator to maitain a constant angle of attack while using rudder for direction control.