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Hi Brett,
Its not really possible to replace the plugs with wires. I will send you a new unit. Please send me an e-mail at Suport@Smart-Fly.com with your address and phone number and reference to this thread. Sorry for the issue. |
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I would say that I am amazed at your offer, but to tell the truth I know this is the exceptional type of customer service that you provide your customers and I find it highly commendable!
I still think the problem is on my side right now, and I will next replace my power wires with a smaller gauge, lighter, and more flexible wire that should take some of the lateral stress off the connector (I used fairly heavy-duty wire for my power leads). One of the plugs now has zero problems no matter how I bend, flex, or twist it. The other one just intermittently loses contact.
I will try this over the weekend (should have used silicone-jacketed battery wire in the first place). If I still have the problem I will let you know and swap out the unit.
Thanks again,
Brett