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Old 11-28-2016, 11:20 AM
old nitroman is offline
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United States, FL, Naples
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Order an outlaw and motor from EF
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Old 11-29-2016, 11:09 AM
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United States, VA, Fries
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Ordered the 40% Extra from EF. Very pleased.
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Old 11-29-2016, 11:24 AM
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That was an awesome deal
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Old 11-29-2016, 11:03 PM
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I have to give my new outlaw to my wife so she can wrap for Christmas, Good part is every thing else is coming to, servos 90 amp talon with a 20 bec, This going to be a blast.
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Old 11-29-2016, 11:34 PM
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United States, KS, Topeka
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Cyber Monday. Ordered the EF 104" MXS, free shipping. Way better deal than Black Friday.
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Old 11-30-2016, 12:15 AM
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order plane on black Friday, and ever thing else on cyber monday
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Old 11-30-2016, 07:01 AM
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Quote:
Originally Posted by Mr. Scary View Post
Cyber Monday. Ordered the EF 104" MXS, free shipping. Way better deal than Black Friday.
Yeah I ordered my 104 MXS on Friday , only to see them offer a better deal on Monday before mine had even shipped. Tried to call them Monday morning to try to cancel/reorder. No answer and no return call, nice........
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Last edited by Clever1; 11-30-2016 at 07:16 AM.
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Old 11-30-2016, 07:38 AM
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Really?
I wouldn't answer either.............
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Old 11-30-2016, 08:26 AM
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I doubt that I'm the only one who felt that way

And I didn't state why I was calling. And Yes, I realize they are busy
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Last edited by Clever1; 11-30-2016 at 08:35 AM.
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Old 11-30-2016, 08:42 AM
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United States, CO, Highlands Ranch
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EF has the worst Customer service. Everyone is always trying to get ahold of them.

I sent an email months ago and no reply. Their product is good but they suck at service.
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Old 11-30-2016, 08:46 AM
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Quote:
Originally Posted by KC0PPH View Post
EF has the worst Customer service. Everyone is always trying to get ahold of them.

I sent an email months ago and no reply. Their product is good but they suck at service.
They have always returned my calls in the past. I'm not looking to turn this into a EF bash. This will be my 6th EF airframe, will I buy another? Yep.......
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Last edited by Clever1; 11-30-2016 at 09:06 AM.
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Old 11-30-2016, 09:07 AM
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In my experience EF has customer service second to NONE!
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Old 11-30-2016, 09:09 AM
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United States, NJ, Newark
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Everybody has different experiences. They take time to answer. But most of the time they do. Sometimes they do not. Maybe too busy? Who knows
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Old 11-30-2016, 10:53 AM
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United States, TX, Victoria
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I found myself hunting around about 10+ different websites all weekend and finally came to the realization that everything i want really isnt on sale.
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Old 11-30-2016, 10:57 AM
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I have found their service top of industry, but your mileage may vary.

Historically, Chris and Ben both really look out for their customers, even when there is no fault of the product. They were not trying to pull a fast move on any customers by increasing the sales on Cyber Monday. This is a retail business and they can change their pricing every day if they like, it is competing in a tough retail hobby industry on the busiest day of the year. Every manufacturer is putting their most competitive pricing out and changing sales throughout the week in an effort to win each sale.

With all that going on during the busiest season for retailers, I kinda understand why it might take an operation of just a few people a little longer to respond to every inquiry/call/email.
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