We hear about the bad stuff all the time. I would like to publicly acknowledge several vendors that have really stepped up and gone above and beyond for me recently.


Horizon Hobby / Mike McConnville
Quest Engineering/Smart-Fly / Robert Ritchey
Troy Built Models / Bill Badnaruk

Their dedication to making customers happy is a credit to the companies they represent.

Originally Posted by Robotech

We hear about the bad stuff all the time. I would like to publicly acknowledge several vendors that have really stepped up and gone above and beyond for me recently.


Horizon Hobby / Mike McConnville
Quest Engineering/Smart-Fly / Robert Ritchey
Troy Built Models / Bill Badnaruk

Their dedication to making customers happy is a credit to the companies they represent.

Ditto

+1

Quality product and service/support will always get my money before low price alone does!

Matt

My Thanks go to Kurt at Fromeco! I placed an order and had product in hand in a week. Thanks!

FB

Originally Posted by Planeoho

+1

Quality product and service/support will always get my money before low price alone does!

Matt

Well, there's three companies that will have a loyal customer. A little time and effort is all it takes.

I'd like to thank Tony Tan , from Pilot RC , for bring new models to market, offering custom schemes, and carbon with his planes at reasonable pricing.

You Sir are a Value adder to the Global Market.

Wylie Runey Jr.

I'd like to thank AMR and Aztech Aeromodel. Both these companies have outstanding people and great products. They have my loyalty.

Originally Posted by rcpilot82

I'd like to thank AMR and Aztech Aeromodel. Both these companies have outstanding people and great products. They have my loyalty.

+10 to Azhar at http://www.aztechaeromodels.com/

THE purveyor of EG Aircraft and Slipstream product, and the undisputed Bling King with his Secraft and Spot on hardware. I won't build a plane without the cap head washers I get from him.
His servo arms are amongst the better ones out there

Parts availability for the Aircraft kits and his dedication to service is what really sets him apart!

+10!!!

FB

Bill Hempel!

Because his customer support is #1 and he actually listens to what his customers want

Originally Posted by Mike Busutil

Bill Hempel!

Because his customer support is #1 and he actually listens to what his customers want

Lol!

It certainly never hurts to be a vendor's #1 customer either no?

Originally Posted by Mike Busutil

I meant it as a compliment and a statement of fact in that a vendor who is very responsive to his customers is even more so to those who frequent their business alot.

I know what you ment I have bought a lot of planes from bill but that's just because how much I like them and know bill is always willing to support me if I need help or parts.

Originally Posted by Mike Busutil

I know what you ment I have bought a lot of planes from bill but that's just because how much I like them and know bill is always willing to support me if I need help or parts.

Exactly how I feel towards EG kits and Azhar!


In a year or two, I'm pretty sure I'll have a BH 50% edge with a big ol 3W 275 on the nose.
Right now, I'm loving my 42% EG Raven with the DA-170.

Have to get a trailer before I go any bigger though.