Bucker Jungmann update....UPS SUCKS!!!

[Matt Chapman]

Okay, this one is fresh off the press and not good news.
I have 3 engines for my Bucker Jungmann, took then all apart to use the best parts to rebuild 2 of them. I had new pistions, valves, guides and stuff made for the engies to get them as good as a 1938 engine can be.
Well, I sent off ALL of my hardware, nuts, bolts, washers, baffelling parts, prop nuts, engine mount pads....you get my piont here...eveything to put then engine togther off to Orlando to get cadnium plated. Well, they finished the job, sent it off to me COD, and behold...UPS calls to tell me the box was found empty, no contents, they discardedthe box and sent the plating Co. a claims form! THey said their is nothig they can do, no search, no looking, no backtracking to try to locate the parts. Done deal. They will pay for up to $100 for shipping. Now to boot, the plating company wants their money for plating!!!
Now, I have two engines and nothing to put them together with! Keep in mind these aprts are not standardharware. All metric and engine specific parts. The only way to get the parts is to find another engine.
Just needed to vent! UPS...sucks.
Matt

[Cracky]

Matt, that truely sucks!!!!

[Hinckley Bill]

Hey Matt,

UPS told them unequivacally that the parts were not received by you, the buyer, and that they, UPS, didn't even bother delivering the empty box. Now since COD does stand for Cash On Delivery and no delivery was made no cash is due!

Bill

[airborneSGT]

Was everything fully insured? That really bites big time. Leave it to UPS to live up to their name...oUPS!

[plaster93]

Oh my god! man that blows, those parts gotta be somewhere. Some UPS guy has to know what happened to them, stuff just doesn't disappear! Sorry to hear that Matt.

[Colonel Klank]

Matt: I am very sorry to hear that. Best of luck.

[rc4flying]

Man, That is a real bummer. Can't even know how you are feeling now. Has to be a major set back to your project.
Sorry to hear about it.

[Kiwi]

Makes me feel sick in the guts how this chit can keep happening.

My first thought is what sort of box did the Cad platers put this stuff in. I can understand the butt falling out of a POS box so I would squarely lay that back on the supplier.

Jeez this world has a few new morons showing their talent every dang day, looks like freight companies select from that gene pool.

Matt, I hope this turns out for you mate.

Kiwi

[Matt Chapman]

I can see it now;
Guy picks up a box...rather heavy...
bottom falls out....
lots of bags with shiny new parts falls on floor....
guy says....
"Oh, look at all those nice shiny pieces...."
as he kicks them under the table...
"not in my job title to pick them up"....

GO BROWN!

that said, several of you make great pionts. The box must not have been up to the task or taped up very well. Thank God, all of the parst were in seperate zip lock bags, so maybe their still in the same location... Talked to UPS a while ago and they told me the reason no search was started was that when the plating complany said the parts had no value, so no search was started. Now that UPS has been told what value hsese parts have, they are now doing a search. Get this...the box was reported broken open the day it was picked up on the 26th oin Orlando and a report filed. The empty box was scanned the next morning in Jacksonville. ***, Over? Why would they continue to ship a box that was broken open and empty?
Ahhhhh....this is the stuff that makes the world go around! Gotta love it!

[RightThrust]

United Plane Smashers

[Lowkey3D]

Matt

In my past life I've seen this happen. My guess the box was put on a conveyor belt. There was a
package jam. The box ripped open parts spill on the belt and belt continues to move. Some guy in the
sort isle see's scattered parts along with hundreds of other packages coming his way. Parts are
everywhere. No time to collect things without stopping the belt and the whole operation. So they pickup the empty box re tape it and send it on its way..

[rc4flying]

Yea, and beside...get rid of the evidence. (the box) Just send a claim form and pay the $100....All done on their part.

Why would the plating company say the parts had no value ?

What a shame......It seems that they don't care what size plane they ruin.

Hope you can get something to work your way on this , Matt ?

[rc4flying]

	Quote: Originally Posted by Matt Chapman
	Now to boot, the plating company wants their money for plating!!! Matt

[quote=Matt Chapman;227864]
Talked to UPS a while ago and they told me the reason no search was started was that when the plating complany said the parts had no value, so no search was started. quote]

Funny that the plating company wants paid for a bunch of parts that have no value. To them at least ?
Didn't they think that their work was worth insuring and package the stuff for you to get it back? Got to make you wonder what they were thinking.

I bet that is the last time you use them ?

[TheTank]

Man, that sucks. Hope it all works out in the end.

[Twizlair]

Sorry Mr. Chapman hope you can find new parts or get the old ones back and hold the plating company to the fire for not insuring the parts for the value.
UPS is the stuff of nightmares. We switched to Fedex and/or DHL about 2 years ago have not had shipping problems since.
UPS
Unconditionally Poor Service