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Old 07-20-2009, 10:41 PM   #1
rzs_racing
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Default Customer service Comp-Arf

So has anyone here had dealings with Comp arf?? I purchased a Yak 2.6 meter and lost the canopy have been trying to get a replacement since May 2009 no reply from local reps so far
I really liked this plane no good to me without canopy anymore. I hate trying to get when you can look them up online but cant just order them. Hard to make sales when no one replies about ordering parts.
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Old 07-20-2009, 10:47 PM   #2
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Default Re: Customer service Comp-Arf

Have you tried to get a hold of Andy Kane? That's who I have always dealt with. I'm sure someone here has his email and could hook you two up.

And you have added parts to your basket on the site, then chosen a rep?
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Old 07-20-2009, 10:51 PM   #3
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Default Re: Customer service Comp-Arf

Just tried today the new site will not show a rep to choose from I sent a email with parts on it. Just waiting for some kinda reply.
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Old 07-20-2009, 10:53 PM   #4
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Default Re: Customer service Comp-Arf

Try Ray Labonte, i've been discussing a 40% that i am buying later this summer with him. He has been very cooperative.........try it.
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Old 07-20-2009, 10:59 PM   #5
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Default Re: Customer service Comp-Arf

Will do I'll let you know how that works out. I just emailed him since it's 11:00 there.
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Old 07-21-2009, 12:34 AM   #6
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Default Re: Customer service Comp-Arf

Ahhh ha ha ha ha

Comp-Arf Customer Service

If you search "Oxymoron" in wikipedia there is a picture of Andreas!!!

lol

he he he he
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Old 07-21-2009, 12:55 AM   #7
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Default Re: Customer service Comp-Arf

Ditto on Andy Kane....
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Old 07-21-2009, 11:30 AM   #8
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Default Re: Customer service Comp-Arf

I'll echo the Andy Kane sentiments - he returned my call immediately on Sunday after I contacted him with a follow up on a plane I'd bought through him. Great service.
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Old 07-21-2009, 11:57 AM   #9
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Default Re: Customer service Comp-Arf

I've dealt w/ Andy before, and had GREAT dealings with him!
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Old 07-21-2009, 01:50 PM   #10
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Default Re: Customer service Comp-Arf

I paid for a new roof on Andy's house over the past couple of years......
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Old 07-21-2009, 01:57 PM   #11
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Default Re: Customer service Comp-Arf

Yea, I have dealt with Andy Kane before too. He calls back or emails back very quickly and gets your order out very quick too. Real good guy to deal with.
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Old 07-21-2009, 03:17 PM   #12
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Default Re: Customer service Comp-Arf

Ray Labonte stocks a bunch of parts for Comp Arf at his shop. You can reach Ray at his Hobby Shop: 207-797-5196
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Old 07-21-2009, 03:22 PM   #13
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Default Re: Customer service Comp-Arf

Quote: Originally Posted by rzs_racing
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So has anyone here had dealings with Comp arf?? I purchased a Yak 2.6 meter and lost the canopy have been trying to get a replacement since May 2009 no reply from local reps so far
I really liked this plane no good to me without canopy anymore. I hate trying to get when you can look them up online but cant just order them. Hard to make sales when no one replies about ordering parts.

Where are you located... that might help in identifying a rep that can help you
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Old 07-21-2009, 06:43 PM   #14
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Default Re: Customer service Comp-Arf

I've bought several Compys from Andy Kane, cant say enough good about the guy. He'll go the extra mile every time for ya.....Gene
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Old 07-21-2009, 06:46 PM   #15
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Default Re: Customer service Comp-Arf

Call AK.
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