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WhirlyGirl · 08-09-2011, 11:48 PM

I just wanted to send out another praise for Smart-Fly and their support at IMAC events.

I went to my first IMAC contest in Fredericksburg, VA and came home with a 1st Place in Basic and won a new regulator to boot!

My husband and I have been using Smart-Fly products for over 5 years because of quality and customer service...seeing support like this at events is icing on the cake!

rrritchey · 08-10-2011, 09:30 AM

Thanks for taking the time to post. We happily support all IMAC contests as we feel we should give back to those that keep us in business. Congratulations on 1st place!

SleepyC · 08-10-2011, 09:37 AM

WhirlyGirl. Thank you for this post.

So many people are quick to ask for support at events, and many companies provide prizes. Then after the contest... NADA.

I think if you come home with a prize from a show/contest.. a simple thank you would say a ton, just as your post did.

SmartFly does rock, and do give back quite often.

Thanks again for this post! And thanks to SmartFly for continuing to make great products and giving back to the community!

exeter_acres · 08-10-2011, 09:55 AM

Smart Fly has been an AMAZING supporter of IMAC!

Thanks Mr. Ritchey for all that you do!

3-d flyer · 08-10-2011, 09:56 AM

Well, this is not event related, but I felt I wanted to share all the same...
After placing and order to outfit a new plane and receiving one item D.O.A.
In this case a Turbo Reg. I was a little bummed because I thought this would cancel any chance of my plans of a weekend maiden.... One call to Bob Ritchey over a Smartfly, and he made it right!
I now have a scheduled delivery of a new reg for tomorrow along with a return shipping label...
That is customer service right there! Needless to say, I will continue to use there products...
Thank You Bob and Smartfly!!!

Ernie34 · 08-10-2011, 10:06 AM

To go along here too, I also have had GREAT dealings with Bob Ritchey and SmartFly... He has my business!!!!!

Ernie

Jerry_Hailey · 08-10-2011, 10:15 AM

+1, Thanks Smart-fly. You guys rock.
I proudly display a smart-fly decal on my Dalton as a thank-you for supporting IMAC.

The_Wreck · 08-10-2011, 10:16 AM

Smart-Fly is the Balls.

SleepyC · 08-10-2011, 10:44 AM

	Quote: Originally Posted by The_Wreck
	Smart-Fly is the Balls.

Wait.. this is good?
AH HAAH...

I mean, ... just asking.

.

DKnippen · 08-10-2011, 10:53 AM

	Quote: Originally Posted by exeter_acres
	Smart Fly has been an AMAZING supporter of IMAC! Thanks Mr. Ritchey for all that you do!

I also want to say thanks again Mr.Richey for supporting the Chicagoland Imac 5 aswell. What was amazing to us was we didn't have to ask Smart-Fly for anything he just sent sent things for the contest.
Dan CD.

The_Wreck · 08-10-2011, 10:57 AM

	Quote: Originally Posted by SleepyC
	Wait.. this is good? AH HAAH... I mean, ... just asking. .

See below for definition. Definition number 2 is hilarious, I have never heard the opposite expression used before.

http://www.urbandictionary.com/defin...term=The+Balls

Badams · 08-10-2011, 11:44 AM

	Quote: Originally Posted by The_Wreck
	Smart-Fly is the Balls.

++1

Bob Ritchey is the *hit for sure.
Bob flies at the same field (EVA) as I do. Occasionaly he gets to get away from business and come fly with us. He is a great guy to hang out with and has supported all of the IMAC contests here in the Southwest....... SO ...... thanks again for all of your support Bob.
Bill

Steen_Skybolt · 08-17-2011, 11:53 AM

I flew my first IMAC in Basic two weeks a go.

Did not place first but won a SMART FLY regulator during the Pilot Raffle.

This is going to be my first regulator in planes.

I email the support with a question and had my answer in less than 15 minutes.

Nice to see a manifacturer that support his product so well.

WhirlyGirl · 08-17-2011, 12:01 PM

Awesome Steen!

What region are you in for IMAC?

I just got the directions out for my EQ6 Turbo...I have a new plane to set up today and need a refresher. Hope to maiden tomorrow!

Steen_Skybolt · 08-17-2011, 12:06 PM

What region are you in for IMAC?

North Central.

To be more precise Ottawa, Ontario, Canada.

08-09-2011, 11:48 PM	#1
WhirlyGirl I love IMAC! Join Date: May 2006 Location: United States, VA, Suffolk Age: 34 Posts: 773	Thank you Smart-Fly I just wanted to send out another praise for Smart-Fly and their support at IMAC events. I went to my first IMAC contest in Fredericksburg, VA and came home with a 1st Place in Basic and won a new regulator to boot! My husband and I have been using Smart-Fly products for over 5 years because of quality and customer service...seeing support like this at events is icing on the cake! Attached Thumbnails 83.6 KB · Views: 90 158.0 KB · Views: 116 __________________ Team Jeti USA / Esprit Model Flight Team Kirby's Kustom Vinyl Graphics Fromeco Scale Avionics Jeanette H. <><

08-10-2011, 09:30 AM	#2
rrritchey Bad-ass Super Contributer! Join Date: Sep 2006 Location: Phoenix, AZ Posts: 348	Thanks for taking the time to post. We happily support all IMAC contests as we feel we should give back to those that keep us in business. Congratulations on 1st place! __________________ Owner, Smart-Fly

08-10-2011, 09:37 AM	#3
SleepyC Thanks for the Support! Join Date: Jan 2006 Location: USA, OH, Aurora Age: 42 Posts: 24,557 Awards Showcase Total Awards: 4	WhirlyGirl. Thank you for this post. So many people are quick to ask for support at events, and many companies provide prizes. Then after the contest... NADA. I think if you come home with a prize from a show/contest.. a simple thank you would say a ton, just as your post did. SmartFly does rock, and do give back quite often. Thanks again for this post! And thanks to SmartFly for continuing to make great products and giving back to the community! __________________ Check out THE OFFICIAL FG PODCAST!! Get the most current up-to-date R/C modeling news: www.flyinggiants.com www.rcgroups.com www.crackroll.com www.rccars.com

08-10-2011, 09:55 AM	#4
exeter_acres Wine comes in bottles too?? Join Date: Jan 2006 Location: Johns Creek, GA Age: 45 Posts: 7,970 Awards Showcase Total Awards: 1	Smart Fly has been an AMAZING supporter of IMAC! Thanks Mr. Ritchey for all that you do! __________________ EXTREMEFLIGHT R/C Tech support 2013-2014 IMAC VP/IMAC Sequence Committee / IMAC Judging Instructor *TEAM FUTABA*

08-10-2011, 09:56 AM	#5
3-d flyer Bad-ass Super Contributor! Join Date: Jan 2006 Location: United States, IL, Frankfort Posts: 616	Well, this is not event related, but I felt I wanted to share all the same... After placing and order to outfit a new plane and receiving one item D.O.A. In this case a Turbo Reg. I was a little bummed because I thought this would cancel any chance of my plans of a weekend maiden.... One call to Bob Ritchey over a Smartfly, and he made it right! I now have a scheduled delivery of a new reg for tomorrow along with a return shipping label... That is customer service right there! Needless to say, I will continue to use there products... Thank You Bob and Smartfly!!! __________________ *Carden Aircraft* *Desert Aircraft* FUTABA 14MZ *Fromeco*

08-10-2011, 10:06 AM	#6
Ernie34 You dont say that... Join Date: Aug 2009 Location: United States, PA, Monessen Posts: 727	To go along here too, I also have had GREAT dealings with Bob Ritchey and SmartFly... He has my business!!!!! Ernie

08-10-2011, 10:15 AM	#7
Jerry_Hailey IMAC Junkie Join Date: Sep 2009 Location: Lexington,NC Posts: 615	+1, Thanks Smart-fly. You guys rock. I proudly display a smart-fly decal on my Dalton as a thank-you for supporting IMAC. __________________ A Good pilot will practice until he gets it right, A Great pilot will practice until he can’t get it wrong.

08-10-2011, 10:16 AM	#8
The_Wreck Bad-ass Super Contributer! Join Date: May 2006 Location: Mableton, GA Age: 41 Posts: 1,540 Awards Showcase Total Awards: 1	Smart-Fly is the Balls. __________________ J&J Tailwheels - Engineered R/C Excellence http://www.jjtailwheels.com

08-17-2011, 11:53 AM	#13
Steen_Skybolt Flyin' Around Join Date: May 2008 Posts: 4	I flew my first IMAC in Basic two weeks a go. Did not place first but won a SMART FLY regulator during the Pilot Raffle. This is going to be my first regulator in planes. I email the support with a question and had my answer in less than 15 minutes. Nice to see a manifacturer that support his product so well. Last edited by Steen_Skybolt; 12-15-2011 at 03:33 PM.

08-17-2011, 12:01 PM	#14
WhirlyGirl I love IMAC! Join Date: May 2006 Location: United States, VA, Suffolk Age: 34 Posts: 773	Awesome Steen! What region are you in for IMAC? I just got the directions out for my EQ6 Turbo...I have a new plane to set up today and need a refresher. Hope to maiden tomorrow! __________________ Team Jeti USA / Esprit Model Flight Team Kirby's Kustom Vinyl Graphics Fromeco Scale Avionics Jeanette H. <><

08-17-2011, 12:06 PM	#15
Steen_Skybolt Flyin' Around Join Date: May 2008 Posts: 4	What region are you in for IMAC? North Central. To be more precise Ottawa, Ontario, Canada.

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