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Old 12-23-2014, 06:51 PM
slowgto is offline
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United States, FL, Wellington
Joined Oct 2014
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Precision Aerobatics

Has anyone had any trouble getting warranty work out of PA? I received a kit that had some defects and just want good parts....
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Last edited by slowgto; 12-23-2014 at 06:58 PM.
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Old 12-24-2014, 08:05 PM
rab879 is offline
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United States, NJ, Hammonton
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Yes, a couple years ago I got an Addiction and the fuse was twisted at the tailpost. I sent pix, and called and they told me it was me. Steve told me they were built in a jig. I told them the jig was crooked. I finally got a fuse out of them after much haggling. Be persistent.
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Old 12-26-2014, 08:16 PM
slowgto is offline
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United States, FL, Wellington
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Quote:
Originally Posted by rab879 View Post
Yes, a couple years ago I got an Addiction and the fuse was twisted at the tailpost. I sent pix, and called and they told me it was me. Steve told me they were built in a jig. I told them the jig was crooked. I finally got a fuse out of them after much haggling. Be persistent.
Yeah, we are going on a month of back and forth now. I received two right landing gear, badly painted cowl, and broken motor-box. Luckily I took pictures of everything.... it's sad that the customer service is this bad. FWIW this is an addiction as well.
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