logo
Thread Tools
Old 06-12-2019, 10:29 AM
MickeyD is offline
Find More Posts by MickeyD
Trader Rating: 0
Registered User
Joined Jun 2019
2 Posts
Trader Rating: 0
Futaba Service Center Gone

Don't kid yourselves about Futabausa being up and running. I sent my Tx in for service 2 and 1/2 months ago and have gotten nothing but replies about how they are backed up and have had 3 different prices for the repair. I suspect they don't have the spare parts as was the problem with Hobbico. There are 3 "technicians" listed as their repair center and they apparently work for Marketing since they are out of town for weeks at a time at trade shows.

It's obvious that Futaba is getting out of the RC business or paring down to be acquired. .
MickeyD is offline Find More Posts by MickeyD
Reply With Quote Quick reply to this message
Sign up now
to remove ads between posts
Old 06-12-2019, 10:35 AM
Desertrat is offline
Find More Posts by Desertrat
Trader Rating: 4
Registered User
Desertrat's Avatar
Boerne Texas
Joined Feb 2007
802 Posts
Trader Rating: 4
https://www.flyinggiants.com/forums/...d.php?t=252987
Desertrat is offline Find More Posts by Desertrat
Reply With Quote Quick reply to this message
Old 06-12-2019, 10:59 AM
ponyboy082662 is online now
Find More Posts by ponyboy082662
Trader Rating: 2
wrongwayfeldman
ponyboy082662's Avatar
United States, AL, Florence
Joined Mar 2010
2,230 Posts
Trader Rating: 2
Quote:
Originally Posted by Desertrat View Post
Holy cow....that's REDICULOUS !!!!!!
ponyboy082662 is online now Find More Posts by ponyboy082662
Reply With Quote Quick reply to this message
Old 06-12-2019, 01:22 PM
Judge is offline
Find More Posts by Judge
Trader Rating: 0
Team Futaba
Judge's Avatar
United States, CA, Ladera Ranch
Joined Jan 2006
11,254 Posts
Trader Rating: 0
Quote:
Originally Posted by MickeyD View Post
It's obvious that Futaba is getting out of the RC business or paring down to be acquired. .
They have an issue with service and they are trying to resolve it. But I can assure everyone that the statement above is categorically false.
Judge is offline Find More Posts by Judge
Reply With Quote Quick reply to this message
Old 06-12-2019, 02:45 PM
Mrfoambuilder is offline
Find More Posts by Mrfoambuilder
Trader Rating: 10
I fly 3C
Mrfoambuilder's Avatar
United States, NM, Clovis
Joined Jun 2018
14 Posts
Trader Rating: 10
Quote:
Originally Posted by Judge View Post
They have an issue with service and they are trying to resolve it. But I can assure everyone that the statement above is categorically false.

Who/What gives You the inside track... I ,left The big"F" a long time ago when they cost me a couple thousand dollars in Pattern planes, and did nothing to rectify the problems at hand. My biggest enemy now is "ME"
Mrfoambuilder is offline Find More Posts by Mrfoambuilder
Reply With Quote Quick reply to this message
Old 06-12-2019, 02:59 PM
Judge is offline
Find More Posts by Judge
Trader Rating: 0
Team Futaba
Judge's Avatar
United States, CA, Ladera Ranch
Joined Jan 2006
11,254 Posts
Trader Rating: 0
Quote:
Originally Posted by Mrfoambuilder View Post
Who/What gives You the inside track...
Sent Nick Maxwell this post and he responded acknowledging that they are behind on service, especially for older radios due to parts availability. He also categorically denied that Futaba is cutting back, stopping production, or looking to sell. I'll assume he is not lying to me since I have no reason to think he is.
Judge is offline Find More Posts by Judge
Reply With Quote Quick reply to this message
Old 06-12-2019, 07:08 PM
FGNewbie is offline
Find More Posts by FGNewbie
Trader Rating: 16
Registered User
FGNewbie's Avatar
Joined Mar 2010
3,910 Posts
Trader Rating: 16
well, for one thing if you are selling a business you don't run it into the ground unless your ex wife is getting 50% of the proceeds.
FGNewbie is offline Find More Posts by FGNewbie
Reply With Quote Quick reply to this message
Old 06-12-2019, 11:04 PM
eheliflyer is online now
Find More Posts by eheliflyer
Trader Rating: 0
TEAM FUTABA
eheliflyer's Avatar
Mansfield Oh
Joined May 2006
1,417 Posts
Trader Rating: 0
30 years of flying Futaba equipment in Pattern and IMAC and have never had an equipment failure, maybe I’m just lucky...
eheliflyer is online now Find More Posts by eheliflyer
Reply With Quote Quick reply to this message
Old 06-12-2019, 11:48 PM
Desertrat is offline
Find More Posts by Desertrat
Trader Rating: 4
Registered User
Desertrat's Avatar
Boerne Texas
Joined Feb 2007
802 Posts
Trader Rating: 4
I love that we live in a time when we have reliable and affordable alternatives that offer good customer service.
Desertrat is offline Find More Posts by Desertrat
Reply With Quote Quick reply to this message
Old 06-13-2019, 12:39 AM
eheliflyer is online now
Find More Posts by eheliflyer
Trader Rating: 0
TEAM FUTABA
eheliflyer's Avatar
Mansfield Oh
Joined May 2006
1,417 Posts
Trader Rating: 0
Agree, I love my reliable equipment and have faith that Futaba will get the service issue sorted out.
eheliflyer is online now Find More Posts by eheliflyer
Reply With Quote Quick reply to this message
Old 06-13-2019, 05:45 AM
Luchnia is online now
Find More Posts by Luchnia
Trader Rating: 8
Word up!
Luchnia's Avatar
United States, VA, Amelia Court House
Joined Oct 2010
2,341 Posts
Trader Rating: 8
Quote:
Originally Posted by eheliflyer View Post
30 years of flying Futaba equipment in Pattern and IMAC and have never had an equipment failure, maybe Iím just lucky...
Not sure if it is luck or what you call it. I fly Futaba, Spektrum, and JR and not one issue with any of them. One of my Spektrum radios had who knows how many hours on it over the years and it was so dependable that I was confident to give it a friend that was in need.

Right now I am only flying JR and Futaba and no issues. Certainly things can happen to the radios as they are not above failure, yet from what I have seen over the years most of the problems have been non-radio issues yet the radio is often the first to blame. Often when someone crashes their first words are something with the radio.
Luchnia is online now Find More Posts by Luchnia
Reply With Quote Quick reply to this message
Old 06-13-2019, 07:06 AM
i8dpeach is offline
Find More Posts by i8dpeach
Trader Rating: 3
"Winter is Coming!!"
i8dpeach's Avatar
United States, ME, Bath
Joined Jan 2015
360 Posts
Trader Rating: 3
I just had a great experience with Futaba. I sent my 9177's in to make sure the pentiometers were good (had slop at nuetral on my ailerons). They took care of me via phone and email. Servos are back in the mail. 1 week turn around. Just call and ask for Skylar. He was a nice dood!
i8dpeach is offline Find More Posts by i8dpeach
Reply With Quote Quick reply to this message
Old 06-13-2019, 07:23 AM
Crosswind 1 is offline
Find More Posts by Crosswind 1
Trader Rating: 0
Registered User
Joined May 2018
25 Posts
Trader Rating: 0
I've flown Futaba exclusively for over 30 years , never a hiccup . No brown outs , blackouts , fly away or failure of any sort . Same can't be said of the brands that virtually introduced those
problems and tried keep adding antennas or whatever to make it go away .
Sailplanes are my thing and I fly them high and wide . Futaba has my full trust .
Crosswind 1 is offline Find More Posts by Crosswind 1
Reply With Quote Quick reply to this message
Old 06-24-2019, 04:53 PM
rede2fly is offline
Find More Posts by rede2fly
Trader Rating: 0
GRAVITY SUCKS
rede2fly's Avatar
florida
Joined Jan 2006
4,820 Posts
Trader Rating: 0
fill sorry for ya bro.i ive been through what you are going through now and it really sux. makes you think twice before buying again it hard to tell everyone how you feel if they haveent been through it. they should have given you your money back imo just saying, but who iam i
rede2fly is offline Find More Posts by rede2fly
Reply With Quote Quick reply to this message
Old 06-24-2019, 08:15 PM
buckeyeflyer is offline
Find More Posts by buckeyeflyer
Trader Rating: 3
Go Bucks!!!
buckeyeflyer's Avatar
United States, OH, Somerset
Joined Nov 2012
2,803 Posts
Trader Rating: 3
Switched to Futaba last year. Absolutely love the products and have 100% confidence in the company.
buckeyeflyer is offline Find More Posts by buckeyeflyer
Reply With Quote Quick reply to this message


Quick Reply
Message:


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools