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Old 01-07-2019, 11:41 PM
Wvmodlite is offline
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Hempel Kits

anyone have a phone number for them ?
a good friend of mine bought a 38%
decathlon from them and the cowel is for something else and its the wrong color as well.
they won't answer his emails or anything,
pretty sad when it seems they don't want to make good on a 1800.00 plane...
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Old 01-09-2019, 01:57 AM
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I'm seeing multiple stories of communication difficulties.
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Old 01-20-2019, 02:00 PM
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I have a good friend having the same issues, I feel lucky mine came thru okay,I probably wont go there again
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Old 07-05-2019, 11:14 PM
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Well this is disappointing to read as I sit here looking at a 50% cub.
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Old 07-05-2019, 11:34 PM
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I myself have had trouble getting a response.

You could try Facebook?

Also looking at the build of the decathlon, Its actually not amazing as i expected, Kinda poor fit and finish with some parts. and for the money did not include hardware etc that other brands do, Could have changed since i last looked. Hope your mates build goes well.

But it is disappointing when this sort of thing happens, and being who Bill is, you expect a pretty amazing product & Support.
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Old 07-06-2019, 05:02 AM
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Sure the hardware isn’t good, and the ARF quality isn’t as good as EF or Pilot. However then designs for Bill’s Cubs and Decathlons are awesome. I’ve had one of each and they are amazing planes. Plus Bill offers planes in sizes no one else even comes close to.
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Old 07-06-2019, 07:31 PM
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Quote:
Originally Posted by A.Delaney View Post
Well this is disappointing to read as I sit here looking at a 50% cub.
Hello A. Delaney,

You were answering a post dated from January. We were having issues with our email and server and some time passed without us knowing about it. Our email and business is 100% and have another new container full of models being built and brought into the US very soon.

Please let us know if you have sent an email and we didn't respond. Thank you,

Bill Hempel
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Old 07-06-2019, 08:04 PM
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Every company can have IT issues but BH Team edge stands behind his products and provides good customer service. I have an early Green Extreme Decathlon very happy with quality.
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Old 07-06-2019, 08:47 PM
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Yep. I've gotten nothing but great service. People have to keep in mind that a lot of smaller companies like this are run by people whose main gig is not the model company. Sometimes things slip past them. But Bill has always made it right.
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Old 07-06-2019, 09:07 PM
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Originally Posted by toc pilot View Post
Hello A. Delaney,

You were answering a post dated from January. We were having issues with our email and server and some time passed without us knowing about it. Our email and business is 100% and have another new container full of models being built and brought into the US very soon.

Please let us know if you have sent an email and we didn't respond. Thank you,

Bill Hempel
This is fantastic news! Thanks Bill for the response.
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Old 07-06-2019, 09:50 PM
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Quote:
Originally Posted by toc pilot View Post
Hello A. Delaney,

You were answering a post dated from January. We were having issues with our email and server and some time passed without us knowing about it. Our email and business is 100% and have another new container full of models being built and brought into the US very soon.

Please let us know if you have sent an email and we didn't respond. Thank you,

Bill Hempel
Any green extreme decathalons coming?
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Old 07-07-2019, 09:01 PM
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Originally Posted by dhal22 View Post
Any green extreme decathalons coming?
Yes, our container is being built now and should ship in about 7-8 weeks. Green Xtreme Decathlons will be on the container.

BH
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Old 07-07-2019, 09:05 PM
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Thx, been waiting a couple of summers for this one.
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Old 07-07-2019, 10:53 PM
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Bill, do you keep any of the 60% clipped wing cubs in stock? Or are those special order?
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Old 07-08-2019, 07:59 AM
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@BH~

I really do not think I am the only one thinking this... I'd love to see some new videos from you this year!
Grab some old planes and a camera!
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