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Old 10-29-2011, 09:33 AM
Danny Gray is offline
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All day, EVERY day!!!!
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medway ohio usa
Joined Apr 2006
165 Posts
Mike when is the party Im in
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Old 10-31-2011, 08:24 AM
Superrmario is offline
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Man Up!!
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The beach, in NJ
Joined Feb 2009
784 Posts
Quote:
Originally Posted by Capt. Roll View Post
I was trying to contact OMP early last week as I had a couple of questions before I made a decision to place an order a new 100cc Yak SP-55M. Found out that John was out on vacation......no big deal so I just emailed my questions to John. Really didn't expect a reply until the week of the 31st. We all need a break on occasion.

Dang if John didn't call me Thursday evening around 7:00 PM (central time) to answer the questions I had sent via email. We spoke for about 20 minutes, you'd have thought I was the only message he had to deal with.......probably had hundred messages and emails to deal with. Looks like he started playing catch-up on Thursday evening and he had just returned from his vacation earlier that afternoon.

I placed my order with John and it shipped yesterday. I'm really excited about getting this new airframe and I think OMP will be a great company to do business with. At this point I think/feel that OMP will go out of their way to try and provide great customer service and support.
Glad you received a call back!

Without being sarcastic, they really do treat their customers well, I will 100% attest to that. John, his wife and the others at the OMP tent at Nall '11 were stand up guys for sure.

I think the ball got dropped accidentally after I created this thread, maybeÖ

The purpose of this thread was not to slander, but to find out why I didnít receive a call back.

Fortunately for me I found out why, and absolutely agree everyone needs a break! I can only imagine having to work in this industry.

Unfortunately for me, I still havenít received contact from them about replacement parts for my 50cc Yak-55 as of today 10/31. This is after all the calls I made since the 23rd, a PM on this site that I sent on the 27th and an email the 28th.


Unfortunately the airplane in no longer now, I do not need the parts any longer.
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Old 10-31-2011, 08:56 AM
Bulldog9 is online now
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United States, OH, Xenia
Joined Sep 2009
460 Posts
Mario,
Left message on your voice mail.
John
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