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Order an outlaw and motor from EF
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I have to give my new outlaw to my wife so she can wrap for Christmas, Good part is every thing else is coming to, servos 90 amp talon with a 20 bec, This going to be a blast.
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order plane on black Friday, and ever thing else on cyber monday
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Yeah I ordered my 104 MXS on Friday , only to see them offer a better deal on Monday before mine had even shipped. Tried to call them Monday morning to try to cancel/reorder. No answer and no return call, nice........
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EF has the worst Customer service. Everyone is always trying to get ahold of them.
I sent an email months ago and no reply. Their product is good but they suck at service. |
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They have always returned my calls in the past. I'm not looking to turn this into a EF bash. This will be my 6th EF airframe, will I buy another? Yep.......
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United States, GA, Atlanta
Joined Dec 2008
2,322 Posts
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I have found their service top of industry, but your mileage may vary.
Historically, Chris and Ben both really look out for their customers, even when there is no fault of the product. They were not trying to pull a fast move on any customers by increasing the sales on Cyber Monday. This is a retail business and they can change their pricing every day if they like, it is competing in a tough retail hobby industry on the busiest day of the year. Every manufacturer is putting their most competitive pricing out and changing sales throughout the week in an effort to win each sale. With all that going on during the busiest season for retailers, I kinda understand why it might take an operation of just a few people a little longer to respond to every inquiry/call/email. |
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